Our Guarantee
Gregory Electronic Electrical & Computer Services are members of the NICEIC domestic installer scheme and as such we offer a guarantee to our customers that if work we undertake is faulty we will replace it at no cost to you. The full details can be found below
NICEIC Domestic Installer Scheme is operated by NICEIC Group Ltd as a government approved competent persons self certification body and assists enterprises in meeting the requirements of Part P of the Building Regulations, which was introduced on 1 January 2005. The Building Regulations deal with the health and safety of people in and around buildings by providing functional requirements for building design and construction.
The law states that any persons carrying out fixed electrical installations in households in England and Wales must ensure that electrical installations are:
- Designed and installed to afford appropriate protection against mechanical and thermal damage, and so that they do not present electric shock and fire hazards to people
- Suitably inspected and tested to verify that they meet the relevant equipment and installation standards.
Every enterprise that applies for enrolment/registration is subjected to a detailed assessment by NICEIC, including the technical standard of their electrical work, before being admitted to the Roll of Approved Contractors or the Register of Domestic Installers. The Approved Contractors and Domestic Installers (hereafter referred to as Approved Enterprises) are subjected to periodic assessments (normally annually) to check that they are continuing to comply with NICEIC's Rules.
One of the conditions for continued approval with NICEIC is that the electrical work of Approved Enterprise must comply with the national safety standard BS 7671 - Requirements for Electrical Installations and where applicable the Building Regulations of England and Wales. In the event of the electrical work of an Approved Enterprise being found to be below the standard required, NICEIC requires the enterprise concerned to undertake remedial actions, at no additional cost to the customer.
In the event of a complaint, the complainant should firstly bring the matter directly to the Approved Enterprise’s attention in writing, allowing a reasonable period of time for the enterprise to respond. Should this prove to be unsuccessful in resolving the complaint, this Complaints Procedure may be applicable.
In respect of its Complaints Procedure, NICEIC is concerned solely with the safety and technical standard of the electrical work, certification, and where applicable the Periodic Inspection Reporting or notification of said work to local Building Control via NICEIC.
For more details please visit the NICEIC website
For an efficient, friendly service call us on 07720 709818 or 01769 550318, or email us here
Matt Gregory MEng MIET